Efficiently facing the problems of tenders and commercial offers is an
increasingly indispensable need for different reasons, which are bound to
the typical factors connected with such activities and also directly bound to the
need to rationalize and improve a company's internal processes.
The Contract Manager product family is the ideal solution that allows
the company structure dealing with the problems concerning preparation of offer
for tenders, contracts and direct supplies, to best manage, in a rational
way, all the activities of the various work processes,
allowing it to control the entire operation procedure and favouring the
integration of incoming and outgoing data managed by other corporate systems.
The logic distinguishing each product of the Contract
Manager family is closely bound to the actual needs that are typical of the
Tender&Bid segment, and for this very reason cannot be solved by
adopting any generic Commercial Management module .
Therefore, the functionalities made available to the users are entirely
consistent with the specific “mission” of Contract Manager, namely
allowing the management of a dossier in a way as complete as possible. By
dossier we mean all the macro-phases and activities included between its opening
and its final closing. For example:
Initialization (management of call for tenders and
invitations);
Management of expiry dates;
Management of “bureaucratic” activities, with
particular reference to the production of complex documents,
and collection of Special Specifications;
Management of “technical offer” and relevant annexes;
Management of award results, management of any
contractual improvements and extensions;
Collection of competition information,
maybe integrated with data coming from the field;
Management of cross-business activities,
such as Ministerial updates, Price lists, product replacement or
flanking;
Entering of customer orders with direct check of the
offer conditions.
Therefore in this context, a set of "basic activities" and functions has been identified
and developed (either natively or through additional modules) which can support
users both in their strictly operational and strategic needs, which are bound to
the progress of activities at the highest level.
In fact, Contract Manager products are based on a WorkFlow
engine (Feedback WorkFlow Manager) which defines and regulates the correct
execution of the special activities to be carried out, and allows the Company
to integrate them consistently with their “business rules” and internal policies.
This approach allows managing various types of processes that are different
one from the other, such as Private tender, Public Auction,
Purchasing Grouping (namely the possibility to manage a commercial
negotiation with several subjects),
Simple Offer, which can be freely defined by each Company.
Therefore, the entire process is continuously monitored, and the activity
schedule can be filtered by dossier, type of activity, owner,
deadline, importance, duration, etc.
The possibility to make use of standard databases, such as Oracle
and Microsoft SQL Server, along with the complete interoperability with
other management systems already adopted by the Company (ETMS, ERP, Business Intelligence)
adds further positive elements to their adoption.
Of course, if necessary, the application may be customized to solve any Customer's
special needs, though keeping full compatibility with any new version
subsequently released by
Feedback.
This is why the Contract Manager family products are the right answer
to the increasingly stronger demands of concrete IT solutions, which should be
powerful and flexible at the same time, should support the value offered by
Companies to their Customers, and supply real-time data and information for the
activity improvement.
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